Returns & Cancellations

At Fresh Fruit Baskets, your complete satisfaction is our goal. All of our products are covered by our No-Risk 100% Delighted Guarantee. If you (or your gift recipient) are not completely satisfied with the quality of one of our products, please contact our Customer Service Specialists immediately and we will make it right.

• How do I make a request for a refund or exchange?
• When will my credit card be refunded?
• What if my order arrives damaged?
• I want to change or cancel my order; is that possible?

A. At Fresh Fruit Baskets, it is our goal to ensure that every customer and gift recipient is completely satisfied with our fresh fruit products. If you (or your gift recipient) are not 100% delighted with your selection, please contact our Customer Service Specialists to request a replacement or refund. You may do so by calling us toll free at 1-888-710-8818, or click here to make your request online.


A. Your card will be refunded within 30 days from the date we receive your return.


A. At Fresh Fruit Baskets, customer satisfaction is our top priority. If your order arrives damaged, contact our Customer Service Specialists at 1-888-710-8818 and report it immediately. We'll take the time to ensure your satisfaction.


A. If, for any reason, you wish to change or cancel your order, please notify us as soon as possible. We are happy to accommodate requests for changes for cancellations as long as we receive them before the order has been sent out for delivery or prepared for shipment. Twenty-four hour advance notice is necessary to assure a cancellation.